These Terms & Conditions govern the use of the food-mania.co.za website and the ordering of food from Food Mania, located at 94 Pretoria Road, Rynfield, Benoni. By placing an order or using this website, you agree to these terms.
Orders are placed via our website (food-mania.co.za). We reserve the right to refuse or cancel any order at our discretion, including due to item unavailability, incorrect pricing, or suspected fraudulent activity.
Online ordering closes daily according to our posted last-order times. Orders placed after the daily cutoff will not be accepted for same-day collection or delivery.
Combo and Family pricing already includes a discount compared to buying items individually at Solo price: Combo prices include a 3% saving, and Family prices include a 5% saving, built into the listed price on our menu.
Delivery is not currently available. All orders are collection only from 94 Pretoria Road, Rynfield, Benoni. Estimated collection times are approximate and not guaranteed; delays may occur due to demand or circumstances beyond our control.
Orders cannot be cancelled once preparation has begun. If you need to cancel an order, please contact us immediately at 072 333 9408.
Where an order was paid via PayFast, any approved refund will be reduced by the payment processing fee charged to us by PayFast for that transaction:
Registration for our loyalty program is free via food-mania.co.za. Points are earned per Rand spent as displayed on our website. Loyalty discounts apply on top of the listed menu price (including Combo/Family pricing) according to your membership tier: Silver 3% off, Gold 5.5% off, Platinum 10% off. Loyalty discounts are applied automatically at online checkout only and are not valid or redeemable for in-store/walk-in orders. Food Mania reserves the right to amend or discontinue the loyalty program, or adjust point values, discount percentages, and tier thresholds, at any time.
When you register, we store your name and phone number to operate your loyalty account. If you would like your account and order log deleted, please email us at admin@food-mania.co.za with your request, and we will delete your stored details.
All meat served is sourced and prepared fresh daily. Food Mania is not halal certified. While care is taken in food preparation, we cannot guarantee the complete absence of allergens or cross-contamination. Customers with specific dietary requirements or allergies should contact us directly before ordering.
To the extent permitted by law, Food Mania shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or the consumption of our products, except where such liability cannot be excluded under South African consumer protection law.
We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
These terms are governed by the laws of the Republic of South Africa.